Privacy Policy
Last Updated: October 20, 2026
Pierce Sprinkler Service, offering permanent outdoor lighting services under the Pierce Lighting name ("Pierce," "we," "us," or "our"), respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store, and protect your information when you visit https://www.piercesprinklerservice.com, our related landing pages at https://go.piercesprinklerservice.com, request a quote, schedule a consultation, or communicate with our team.
For privacy questions, contact [email protected].
1. Information We Collect
We may collect information when you voluntarily submit it through our website, quote forms, surveys, telephone calls, text messages, or other communications.
This information may include:
- First and last name
- Email address
- Phone number
- Property or installation address
- Property details, including roofline and building characteristics
- Permanent lighting preferences and project requirements
- Photos of your home or property
- Requested installation timeline
- Appointment and consultation details
- Communication history relating to your inquiry or services
We may also collect technical information through our website, including IP addresses, browser information, device types, pages viewed, referring websites, cookies, and advertising attribution data.
2. How We Use Your Information
We may use the information collected to:
- Respond to permanent lighting inquiries
- Review your property and determine service availability
- Prepare customized lighting estimates
- Discuss lighting options, installation requirements, and pricing
- Schedule consultations, site visits, and installations
- Send appointment confirmations and reminders
- Follow up about estimates and requested services
- Provide customer support and project updates
- Send promotional offers when you have separately opted in
- Improve our website, advertising, and customer experience
- Maintain business records and meet applicable legal obligations
3. SMS Communications and Consent
Pierce offers optional SMS text messaging to customers and prospective customers who provide the appropriate consent.
Depending on the consent provided, non-marketing messages may include:
- Responses to permanent lighting quote requests
- Requests for property or roofline photos
- Consultation scheduling and appointment confirmations
- Appointment reminders
- Estimate follow-ups related to your inquiry
- Installation scheduling and project updates
- Customer service communications
If you separately opt in to marketing messages, we may also send promotional text messages about special offers, discounts, seasonal lighting promotions, and additional services.
Marketing and non-marketing SMS consent are collected separately.
Message frequency may vary. Message and data rates may apply.
You may opt out of text messages at any time by replying STOP. For assistance, reply HELP or contact us at [email protected] or (720) 663-1275.
Consent to receive marketing text messages is not a condition of purchasing goods or services.
4. Mobile Information and SMS Privacy
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
We do not sell or share mobile phone numbers or SMS opt-in consent information with third parties or affiliates for their marketing or promotional purposes.
5. Service Providers and Information Sharing
We may use trusted service providers to assist with business activities such as:
- Website hosting and form submissions
- Customer relationship management
- Appointment scheduling
- Customer communications and text message delivery
- Analytics and advertising measurement
- Technical support and customer service
These providers may process personal information on our behalf as necessary to deliver the requested services.
We may also disclose information when required by law or reasonably necessary to protect our rights or comply with legal obligations.
Our handling of mobile information and SMS consent is subject to the protections stated in Section 4.
6. Cookies and Advertising Technologies
Our websites and landing pages may use cookies, pixels, and similar technologies to understand website activity, measure advertising performance, and improve customer experience.
Depending on the tools enabled, information collected may include browser details, page visits, interactions with advertisements, and approximate location derived from technical data.
You may be able to control cookies through your browser settings or other privacy controls provided on our website.
7. Data Security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, misuse, alteration, or disclosure.
However, no method of electronic transmission or storage can be guaranteed completely secure.
8. Data Retention
We retain personal information for as long as reasonably necessary to respond to inquiries, provide requested services, maintain customer records, comply with legal obligations, and resolve disputes.
When information is no longer needed, we take reasonable steps to delete or securely dispose of it, subject to applicable legal and recordkeeping requirements.
9. Your Privacy Rights and Choices
You may contact us to request access to, correction of, or deletion of personal information we maintain about you, subject to applicable laws and permitted exceptions.
You may also withdraw your consent to marketing communications.
To opt out of SMS messaging, reply STOP to a message from us.
For privacy requests, email [email protected].
We will review and respond to requests in accordance with applicable law.
10. Children's Privacy
Our website and services are intended for adults seeking professional property services.
We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information through our website, please contact us so we can review and remove it as appropriate.
11. Third-Party Websites
Our website may contain links to third-party websites.
We are not responsible for the content or privacy practices of independently operated websites. We encourage visitors to review their privacy policies.
12. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our services, business practices, or legal requirements.
Revisions will be published on this page with an updated effective date.
13. Contact Us
Pierce Sprinkler Service (Pierce Lighting)
Serving the Northern Front Range, Colorado
Website: https://www.piercesprinklerservice.com
Email: [email protected]
Phone: (720) 663-1275